Privacy Policy

Last updated: 2026-07-22

This Privacy Policy explains how Shelegant (operated by FireOrange Inc) collects, uses, and shares information when you visit or make a purchase on our website.

Information we collect

  • Order information: name, email address, shipping/billing address, phone number (if provided), and order details.
  • Payment information: payments are processed by Stripe. We do not store full card numbers on our servers.
  • Account information: if you create an account, we store your email and related profile data needed to manage orders and addresses.
  • Device and usage data: IP address, browser type, pages viewed, and basic logs used to operate, secure, and improve the site.
  • Communications: messages you send to customer support.

How we use information

  • To process orders, deliver products, and provide customer support.
  • To prevent fraud, abuse, and unauthorized access.
  • To improve site performance, security, and user experience.
  • To send transactional emails (order confirmations, shipping updates). Marketing emails are sent only where permitted and you may opt out.
  • To comply with legal obligations and enforce our Terms of Service.

Sharing

We share information only as needed to operate the service, including with payment processors (Stripe), shipping/logistics providers, email/infrastructure vendors, and professional advisors. We may also share information if required by law or to protect the rights, property, or safety of FireOrange Inc, our customers, or others. We do not sell personal information for money.

Cookies and similar technologies

We use cookies and similar technologies that are necessary for the site to function (for example, cart and session). We may also use analytics cookies to understand how the site is used. See our Cookie Policy for more detail.

Data retention

We retain order and account-related information as long as necessary to provide services, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements.

Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, or a copy of your personal information, or to appeal a decision we make about your request. California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of certain sharing. We do not sell personal information as that term is commonly understood. To exercise rights, email us at the address below. We may need to verify your identity before fulfilling a request.

Children

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

International transfers

We are based in the United States. If you access the site from outside the U.S., your information may be processed in the United States or other countries that may have different data-protection laws than your country of residence.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the bottom of this page will change when we do. Continued use of the site after changes become effective constitutes acceptance of the updated policy.

Contact

For privacy inquiries, contact support@shelegant.com. Operator: FireOrange Inc, 2525 Arapahoe Ave, Ste E4 #1016, Boulder, CO 80302, United States.